General Terms and Conditions (GTC)

1. Scope

These GTC apply to the use of the software "EasyKoch Cloud" and all related services.

Provider:
EasyKoch Cloud
Erlenstrasse 102
6020 Emmenbrücke
Switzerland

Subject of Contract:
Provision of a cloud-based software for recipe management and menu planning.

2. Contract Conclusion

Registration:
The contract is concluded by registration and confirmation of the email address.

Trial Period:
30-day free trial. After expiry, automatic conversion to paid plan (if not cancelled).

Cancellation:
Can be cancelled at any time with 30 days notice to the end of the month.

3. Services

Software:

• Cloud-based software
• Access via browser
• Availability: 99.9% uptime target

Support:

• Email support (all plans)
• Priority support (Professional, Enterprise)
• Response time: 1 business day (Standard), 4 hours (Priority)

4. Prices & Payment

Prices:

• Payable monthly or annually
• Annual: 10% discount
• Prices in CHF, incl. VAT

Payment:

• By credit card, bank transfer
• Automatic renewal
• Payment due: 14 days

5. User Obligations

Registration:

• Correct information
• Confidentiality of access data
• Responsibility for all activities under the account

6. Cancellation

Cancellation by User:
At any time with 30 days notice to the end of the month. In writing (email is sufficient).

After Cancellation:

• Data export available
• Data is retained for 30 days, then deleted

7. Data Protection

See separate Privacy Policy.

• DSG/GDPR compliant
• Secure EU hosting

8. Final Provisions

Applicable Law:
Swiss Law

Jurisdiction:
Emmenbrücke, Switzerland

Last Updated:
February 2026