We're happy to help. Here you'll find answers to frequently asked questions and various ways to contact us.
Monday – Friday: 9:00 AM – 5:00 PM
Weekend: Closed
We respond to email inquiries within 3 business days.
You can reach us by email at support@easykoch.ch or use the contact form. We respond within 3 business days to all support inquiries.
Depending on your plan, various support options are available: Email support (Junior, Starter), Priority support (Professional, Enterprise) or Dedicated Account Manager (Enterprise optional).
We respond to all support inquiries within 3 business days.
Yes, we're continuously working on guides and tutorials. You can find these in our Blog & Guides section. For specific questions, we're happy to help you personally.
Yes, we offer optional onboarding & training. This includes individual setup, team training and 3-month support package. Contact us for an individual offer.
For technical problems, please contact us by email (support@easykoch.ch) or use the contact form. Describe the problem as detailed as possible – we'll help you quickly.
Contact us – we're happy to help. Or start directly with the 30-day trial.